What is the User+ license?
The User+ Upgrade (often also referred to as the User+ license) is an extension within sproof Sign that unlocks additional functionality for specific plan members.
Within a plan you can flexibly control which members need a User+ license and which work with the standard license.
What features does User+ offer?
With a User+ Upgrade, plan members gain access to powerful features that significantly accelerate signing processes. The most important exclusive features are:
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Integrated QES identification & support:
User+ holders can use sproof Sign's qualified electronic signature (QES), which is legally equivalent to a handwritten signature. The identification required for this is included free of charge for User+ users and can be started directly via the platform.
-> An explanation of the QES identification can be found in the module QES Identification -
Batch signing (Batch Signing):
This feature allows you to sign any number of documents at the same time. It is especially efficient in combination with QES: multiple documents can be signed qualifiedly, with the second factor (e.g., via mobile app) needing to be confirmed only once.
-> A detailed guide can be found in the module Batch Signing -
One-click signature:
With this feature, document bundles — i.e., grouped documents — can be signed with a single click. This saves valuable time for complex contracts that consist of multiple individual files.
-> Read more in the module One-Click-Signature -
Assistance & support function:
With the "Assistance & Support" function you can easily designate people in your settings who assist you with using sproof Sign, for example when preparing documents or setting up your account.
-> A detailed guide can be found in the module Assistance & Support
How do I obtain User+ status?
Assignment of a User+ Upgrade is performed exclusively by your organization's plan admins. If you, as a plan member, need these features, please contact your administrator.
For plan admins: To manage licenses, navigate in Settings to the "License & Team" section. There you will see an overview of available and occupied User+ instances. You can assign an upgrade to existing plan members with a few clicks or invite new members directly with User+ status.
The purchase of additional upgrades is possible through your Customer Success Manager.